Give Your Business a Competitive Edge

By Bridey Orth

So you?ve decided to start a home-based business, and you?re ready to set up your office. While you may know where to shop for business supplies, do you know where to shop for the business services you?re going to need?
Intella2 is a 17-year-old communications company offering a host of must-have services for businesses such as, audio and web conferencing, toll-free services, voice and text broadcasting, local and toll-free voicemail, voice-to-text and virtual receptionists who greet callers, take messages and route calls.
?I believe the key to success is maximum flexibility,? says Paul Cohen, President & CEO of Intella2 (www.HBCMagServices.com). ?That?s why we continue to expand our services to meet the growing communications needs of business owners.?
Intella2 works with a wide variety of mainstream business owners, but one of their biggest markets is the home-based business industry, specifically network marketing.
?One of the greatest appeals of a network marketing business is you can work from home or, really, from anywhere you can? receive calls, get online and communicate with your team. Our services fit nicely with this niche industry,? says Cohen.
The toll-free services are popular among home-business owners, according to Cohen, especially the toll-free phone numbers that can ring to any U.S. number, making a business truly portable.
?People are more likely to call if they don?t have to pay for it. You run the risk of losing potential business if you aren?t using a toll-free number, especially if your competitors are,? says Cohen. ?The bottom line is: you?ll increase your market share when you offer toll-free access to your business.?
Additionally, Intella2 specializes in audio and web conferencing and offers the convenience of toll-free access to audio conference lines. Network marketing business owners use these services as a way to present their opportunity to large groups of prospects, train their team, and share important updates.
?We have over 11,000 ports of conferencing and can get around 4,000 people on a call at one time,? says Cohen, adding that live operators are onsite in their building to answer questions and moderate calls.
?We understand that a call is important to your success; it?s often someone?s first introduction to your company or business opportunity, so we are available for calls and e-mail seven days a week.?
Web conferencing, or webinars, are quickly becoming the most-used communication service in the world. It?s an option that allows companies to cut back on travel costs but still meet with clients face-to-face.? Intella2?s WebExpress service is modestly priced as a month-to-month service and, unlike many webinar services available, doesn?t require special software to download in order to participate.
?Our clients also like that they get an online library with WebExpress. They can store presentations, videos, audio clips and images to be used during webinars. They just upload it once and they?re done,? says Cohen.
Building upon their reputation for providing top-quality telecommunication services, Intella2 has introduced mobile marketing services to help business owners gain an advantage over competitors. The company has mass mobile delivery tools that use text messaging to send information to consumers, employees, and other subscribers who have opted in to receive messages.
?We continue to create customers for life by exceeding expectations. At Intella2 we believe that the extra mile is not extra. We have live and friendly customer service?real people, not robots,? says Cohen. ?Not many companies can say they are completely customer-service oriented.? ?

Must-Have Services from Intella2

Conference calling
Web conferencing
Toll-free services
Text and voice blasting
Click to call
Voicemail and virtual numbers
Find Me call forwarding
Long distance
Corporate calling cards
Specialty services
Text alert/SMS

Visit www.HBCMagServices.com for more information and assistance in finding the right telecommunication services for your business.

Source: http://www.homebusinessconnection.com/work-at-home-articles/give-your-business-a-competitive-edge/

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